General
clb-online.com and its affiliates (hereinafter referred to as 'clb-online.com', 'we', 'us', or 'our') are dedicated to safeguarding and respecting your privacy. This Privacy Policy, in conjunction with our Terms of Use, governs our collection, processing, and use of your Personal Information. We define 'Personal Information' as information that personally identifies you, such as your name, address, e-mail address, trades, etc.
Who is clb-online.com
clb-online.com is Singapore’s largest fully regulated and licensed AML/CTF compliant Exchange Platform. It facilitates buying, selling, sending, receiving, and exchanging cryptocurrencies.
Types of Personal Information We Collect
We collect various types of Personal Information to provide you with our services and comply with legal obligations. This may include:
IP Addresses
We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and reporting aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and will not be used to identify any individual.
Cookies
We use cookies, which assign a unique identification to your computer, typically stored on your computer's hard drive. Information from cookies helps us evaluate our site's effectiveness, analyze trends, and manage the platform. Cookies help us understand which parts of our site are most visited and any difficulties users face, enabling us to improve the platform. We also use web bugs or clear gifs in emails to confirm receipt and response to our emails, providing a more personalized experience. Third-party service providers may place cookies on your computer to help us understand site usage, browsing patterns, and transaction information. This information helps us better serve our visitors. By using our site, you agree to our use of cookies as described.
Disclosure of Personal Information
We use your Personal Information for the purposes indicated when you provide it to us, and as outlined in this Privacy Policy. We may share your information with affiliates, agents, representatives, trusted service providers, and contractors for these limited purposes with your express consent or during the provision of requested services. We may also share your Personal Information with financial institutions, insurance companies, or other companies in cases of mergers or corporate reorganizations. Additionally, we may share your information with law enforcement or regulatory agencies as required by law. Third parties receiving your information are required to protect it and use it solely for the services they perform for you or clb-online.com. They are contractually bound to adhere to the same security and confidentiality standards as clb-online.com.
Your Rights
You have the right to access your Personal Information and request correction, updating, or blocking of inaccurate data by emailing us at the provided email address. You can also manage these actions in your account profile if applicable. Upon written request, we will inform you of the Personal Information we hold about you and provide a copy. You may request the deletion or destruction of your account and Personal Information, except where legal or regulatory obligations prevent us. You may also request the transfer of your Personal Information to another controller. To ensure confidentiality, we may request identification documentation to verify your identity before assisting with your data requests.
Security
We implement technical and organizational measures to ensure the confidentiality and security of your Personal Information. Only authorized personnel have access to your data, and they must treat it as confidential. When sharing data with third parties for requested services or legal obligations, we require similar security measures through contractual agreements. Our security measures are periodically reviewed to align with legal and technical developments. In case of a data breach, we will notify you without undue delay.
Links
Our site may contain links to third-party sites. This Privacy Policy applies only to our site. We are not responsible for the content or policies of third-party sites. We encourage you to review the privacy policies of each site you visit.
Retention of Personal Information
Your information is stored on our servers. We retain your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal requirements. For regulatory purposes, we retain data for at least ten years after account closure. Data stored for regulatory reasons will be protected from unnecessary processing.
Disposal of Personal Information
Once we no longer have obligations to provide services or retain data for regulatory purposes, we will anonymize or dispose of your Personal Information following industry standards.
Marketing
With your consent, we may use your Personal Information for marketing purposes. You can manage your marketing preferences in your account profile or by contacting us at any time.
Our Data Protection Officer
Our Data Protection Officer ensures compliance with this privacy policy and acts as the main contact for our Data Protection Supervisory Authority. You can contact the Data Protection Officer at [email protected].
Data Protection Supervisory Authority
You may contact the appropriate Data Protection Supervisory Authority to discuss any concerns regarding our adherence to this Privacy Policy.
Changes
We may revise this Privacy Policy at any time. If changes affect your rights, we will notify you and request confirmation of acceptance.
Contact Us
For questions, comments, or concerns not specifically related to our Privacy Policy, please contact us at the provided email address.